Frequently Asked Questions 

01/

What is the difference between mink and synthetic lashes?

Anoshah’s Artistry Mink lashes are made from 100% mink fur and can be worn up to 25-30 times with the proper care. Synthetic lashes are designed to be worn up to 1-5 times. 

02/

How do I take care of my mink lashes?

Be gentle

Be gentle when handling Anoshah’s Artistry Mink Lashes. Grasp them by the band when picking them up, avoiding the mink fur as much as possible. Don’t pull or tug when applying or removing. If you find it difficult to remove the lashes from your eyelid, dampen a cotton swab with water and rub it gently over the band to loosen the glue.

Clean occasionally

If dried glue builds up on the band of your lashes, gently peel it off with your fingertips or tweezers. You may also use a Q-tip soaked in makeup remover to help remove the buildup.  Do not pull or tug on the band. Clean your lashes like this every two to three wears. Never soak them in water, makeup remover, alcohol or any other liquid that can cause damage. 

Apply mascara with care

Mascara may damage mink fur, so don’t apply it directly to the lashes. Instead, apply mascara to your lashes first, let it dry, and then apply your lashes.

Proper storage 

Store your lashes in the original packaging to keep them safe, clean, and protected from dust, dirt, and bacteria. This will also help maintain their shape wear and look wonderful for each wear.

03/

When will my order be shipped?

Please allow 1-3 business days for processing and shipping. 

04/

How long does shipping take?

1-3 business days for U.S orders depending on shipping destination. 

05/

How do I track my order?

Once the order has been processed and shipped you will automatically receive an email with a link to track your package. 

06/

What is your return policy?

There are no refunds and/or exchanges. Please contact your local United States Postal Office Branch in regards to lost/stolen packages.